24/7 Support For New Holland Customers

Published online: Sep 11, 2007 SP Staff Report
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New Holland, Penn.--Top Service, a new, industry-leading program designed to support New Holland equipment owners with top availability, top speed, top priority and top satisfaction, will be launched throughout North America in October 2007. The program was successfully introduced in Western Canada and Europe earlier this year. The New Holland Top Service team includes technical experts, parts and logistics specialists, working in close partnership with the New Holland dealer network, and uses all the resources of New Holland to resolve customer issues quickly. The team can source and distribute parts rapidly from its depots throughout North America or immediately call on engineering and service teams to identify the best solution for any issue. A Top Service team member will follow every issue to conclusion, only closing it when the customer is back at work and is satisfied. In addition, Top Service will provide expedited service and parts assistance on selected tractors and self-propelled harvesting equipment (New Holland's CR and CX combines, HW and H8000 windrowers, FR and FX forage harvesters and TM, T7000, TG, T8000, TJ, and T9000 Series tractors, and all headers for models listed) that are within their base warranty period. For more information, contact: Gene H. Hemphill, Industry Affairs Manager Phone: (717) 475-2152 gene.hemphill@newholland.com www.newholland.com/na